Last update on March 10, 2023

Lost Pilgrims Studios is committed to complying with all applicable regulations, most prominently with GDPR in the European Union, and is dedicated to protecting your privacy. It is important for us that you fully understand how we collect and use personal information about you.

We may collect personal data about you through our website at www.vagrus.com and/or our various social media channels and/or our email list management tool (MailChimp) and/or during your engagements with our team through email or other channels. We may also receive personal information about you via third parties in case you wishlist, buy and/or use our software (for example via Steam or another distribution portal). All those data collection sources are referred to as 'Channels' going forward.

Lost Pilgrims Studios consists of two firms: Lost Pilgrims LP and Last Pillars Development LP. The data controller of your personal information collected through the Channels is Last Pillars Development LP (Hungary | 1135 Budapest, Lehel street 61).

This Privacy Policy describes and explains how and why we collect and use your personal data.

Our Policy Regarding Children

The content presented through our Channels is not intended for children under the age of 16 and we do not knowingly collect any personal information from such children. Children under 16 are requested not to submit any personal information to us! If you have reason to believe that we may have received the information of a child under the age of 16, please inform us immediately (do@vagrus.com). Our Data Officer will address the matter with prompt action to erase all such information.

The method and type of personal data we may collect

We only collect data you voluntarily provide to us or agree to be gathered automatically with the use of cookies and/or other technologies (see the details in the Cookie declaration).

We may gather, store, and use the following kind of personal data about you:

• Name, title, address, email address, telephone number, date of birth, and language.
• Information provided during surveys and/or contests managed through the Channels.
• Email, chat messages, and any other correspondence you may send to us, with all of its content.
• Information presented on your social media profile if you engaged through one such channel or otherwise used it for authentication (for example, logging in with Google+ or a Facebook profile).
• Data regarding your use of our Channels, including pages visited, browsing path, and search history.
• Descriptive technical data is gathered automatically during your device interactions with our Channels (for example, operating system, browser type and language, device type, IP address, location, etc.).

The purpose of gathering and usage of personal data

The overall purpose of gathering personal information about you is to provide a better, personalized service for our visitors and customers. The most typical ways we use your data are:

• Sending you newsletters with information we believe could be interesting for you.
• Completing all our duties deriving from contracts we may enter with you (for example, fulfilling your orders).
• Communicating with you in the most suitable way for you and for us.
• Sending you notifications about the changes to any of our policies or services.
• Optimizing our Channel presence so that you and others can enjoy it more.
• Possessing all the necessary data to operate the Channels to the full of their potential, so we could organize surveys, contests, and other features and/or services you may choose to participate in.
• Identifying and seizing activities deemed illegal, offensive and/or unwelcome on any of the Channels.

The security and retention time of data

We have designed and are operating the appropriate security systems and procedures to ensure the safety of your personal data. The severity of the measures taken reflects the sensitivity of specific data.
Note that we are committed to keeping as little data on you in our databases as possible, and the vast majority of your information will be captured and stored by corporations operating the Channels we utilize (such as Facebook, Google, etc., as well as their child companies like Youtube, Twitter, Instagram, etc.).

We store your information only until they are needed for the purposes described above and in line with expectations from legal or accounting authorities for record keeping and burden of proof.

The sharing of your information

We do not intend to sell or share your information outside of our third-party business partners and will not use it for any other purpose than described in our Privacy Policy.
The only exception to that may be if we are legally obliged to share your data or had a fundamental interest to do so in order to protect the rights of the company or someone else.

Your rights and responsibilities regarding your personal data

You always have the option to choose not to provide certain personal information or to disagree with the automatic gathering of such data via cookies or other technologies. Note, however, that it may result in us being unable to provide service to you on the level we would endeavor to, or at all, in some cases.

You may request to be informed about the type of personal information we store about you. You are responsible to inform us of all the changes to your personal data so we can effectively communicate and transact with you.

You may at any time request the deletion/anonymization of your profile and we will perform whichever is deemed applicable. Note that the execution of your request may be suspended until all outstanding disputes are closed and legal requirements of record keeping are met.

Please contact us (do@vagrus.com) for any questions or requests regarding the above. Note that we will require you to reliably prove your identity before we provide any information to you.

Updates to this privacy policy

We intend to keep our policies up to date with legal requirements and with the activities of our company. For that reason, we may send you notices of major changes to this or any of our other policies, as information only or a message requesting your consent (whichever is deemed appropriate).

Data Officer Contact Information

Last Pillars Development LP
Email: do@vagrus.com
Hungary | 1135 Budapest, Lehel street 61.